State Authorization

The U.S. Department of Education regulation 600.9(c) State Authorization requires that if an institution is offering distance education in a state where it is not physically located, the institution must meet individual state requirements for offering distance or correspondence education within that state. Davidson County Community College is participating in NC-SARA, National Council for State Authorization Reciprocity Agreement. As a result, DCCC is authorized to offer distance education courses in states that are also participating in NCSARA. Depending on the outcome of further discussion regarding this regulation, DCCC could notify students residing in particular states that they are not eligible to register for distance education courses.

Student Complaints

In compliance with §668.43 (b) Institutional Information, Davidson County Community College is required to provide current and prospective students with information for filing complaints.

DCCC strives to resolve complaints in a fair and timely manner.  Students residing outside of the State of North Carolina while attending DCCC who desire to resolve a complaint should first refer to DCCC's General Complaint Policy.  If after following the College procedures the issue is not satisfactorily resolved internally and the student seeks additional resolution, the resources below may be used to file complaints with the appropriate agency.

NC Post-Secondary Education Complaint Process

A student may file a complaint with the North Carolina Post-Secondary Education Complaints unit.  First review the NC Post-Secondary Student Complaint Policy (PDF).  Then print and complete the NC Post-Secondary Education Student Complaint Form (PDF) and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina General Administration
910 Raleigh Road, Chapel Hill, NC 27515-2688
Website: http://www.northcarolina.edu/complaints

SACSCOC Student Complaint Process

Students may also file a complaint with Davidson County Community College's accrediting agency, Southern Association of Colleges and Schools Commision on Colleges (SACSCOC), to award associate degrees.  Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure.  Print out the Complaints Against Institutions: Information Sheet and Form.  Submit two copies of the formal complaint to:

President, Southern Association of Colleges and Schools Commission on Colleges
1866 Southern LaneDecatur, Georgia 30033-4097
Telephone: 404-679-4500
Website: http://www.sacscoc.org

SARA-NC Complaint Process

Students may also file a complaint through SARA-NC. SARA-NC is the portal for the North Carolina State Education Assistance Authority. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF). Submit the complaint to:

SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Telephone: (855) SARA-1-NC (727-2162)
Telephone:(919) 549-8614, ext. 4667
Website: www.saranc.org

Find your home state’s complaint process

Students may also file a complaint with their home state of residency.  Access the Directory of State Authorization Agencies to find the appropriate contact information for each state.

Professional Licensure Statement

All applicable DCCC academic programs prepare students to sit for licensure in North Carolina. In order to comply with U.S. Department of Education regulations regarding distance education and professional licensure, DCCC is required to make the following disclosure with respect to professional licensure outside the state of North Carolina. DCCC cannot confirm whether a particular program meets requirements for professional licensure outside of the State of North Carolina. Please contact applicable licensure board(s) in any state you may want to pursue licensure prior to beginning the academic program in order to determine whether the program meets licensure requirements. It is the student's responsibility to confirm program eligibility for licensure in any state outside North Carolina.

Emergency Medical Services - National Registry of Emergency Medical Technicians
Nursing - National Council of State Boards of Nursing
Pharmacy Technology - Pharmacy Technician Certification Board
Therapeutic Massage - National Certification Board for Therapeutic Massage & Bodywork